Contact Us
Hours of Operation
Contact us via the information below, or fill out the contact form.
Headquarters
Security
2002 Maritime Boulevard, Tampa, FL 33605
Monday to Friday, 8:30 am – 5:00 pm
Port Operations
2002 Maritime Boulevard, Tampa, FL 33605
24 Hours – 7 days a week
Contact Form
Note: Fields marked with an * are required.
Frequently Asked Questions by Department
How do I book a container through Port Tampa Bay?
What will Port Tampa Bay charge me to ship my shipment?
Typically, the primary fees assessed by Port Tampa Bay are assessed against the vessel and the terminal operator.
How do I track my shipment?
Contact your Customs Broker, Freight Forwarder and/or Ocean Carrier to help track your shipment.
Which trade lanes are accessible via Port Tampa Bay?
Container lines operating at Port Tampa Bay provide weekly connections to the following trade lanes: Transpacific, Central America, South America, Caribbean and Mexico. Visit our Sailing Schedule for details.
Does the Port sell shipping containers, how to buy containers?
- The Port does not own or sell shipping containers.
- For a listing of companies that do sell containers please, visit our online Directory under 'container & chassis sales, lease & repair'.
I bought an item from (insert country) and it says that the item is coming to Tampa?
- "Tampa" does not mean that the "Port of Discharge" is Port Tampa Bay.
- Check your paperwork and review the Port of Discharge or the Final Destination.
- Having a Freight Forwarder and/or Customs Broker can be very helpful.
How do I bid on construction projects?
All PTB’s biddable projects are posted on Demandstar. More information on Demandstar can be found under our Procurement department’s link.
What future projects are coming up to bid on?
A list of future capital projects is provided under this page. Additionally, future projects are posted at the end of every board meeting and is included on the board writeups which is available HERE (Need to link to the board meeting web page link)
Who is responsible for repairs to building, roads and other infrastructure?
Each lease is different, and each lessee should review their independent leases to determent who is responsible for different types of repairs.
What type of permit do I need for improvements to my lease property?
A Site Improvement Plan (SIP) application needs to be filled out for any improvements made to lease property. The SIP application can be found on the engineering page.
Do I need any additional permitting?
PTB only approves the SIP applications. All other local government agencies should be contacted to confirm additional applications and permits required per construction task.
Who do I call to locate utilities on my lease parcel?
All contractors should call in an 811 utility locate prior to starting any construction work. PTB utility crew is copied in on 811 tickets and will work with locators to locate each ticket submitted through 811.
How do I request a survey of my Berth?
Contact the PTB PM in charge of the dredging contract and request a survey. A Joint Partnership Agreement (JPA) will need to be drafted. The PTB PM will coordinate this work. Current PM is Nick Depin, PE and can be reached at [email protected]
How to I get my berth dredged?
Contact the PTB PM in charge of the dredging contract and request to join. A Joint Partnership Agreement (JPA) will need to be drafted. The PTB PM will coordinate this work. Current PM is Nick Depin, PE and can be reached at [email protected]
Who needs a marine construction permit?
- Pursuant to Section 25(m) of the TPA Enabling Act, Tampa Port Authority, d/b/a Port Tampa Bay (PTB), permitting jurisdiction is for any proposed structures or work in Hillsborough County that is to be located at, on, waterward of, or over tidal or sovereign submerged water to the jurisdictional boundary of the mean or ordinary high water (M/OHW) elevation line for the project site. There are two types of PTB marine construction project reviews depending on the scope of work, either Minor Work or Standard Work. Please visit our website at https://www.porttb.com/environmental / porttb.com to review our PTB Submerged Lands Management Rules, Engineering Standards for Submerged Land Utility Crossing (PTB Rule Addendum), Enabling Act, Marine Construction Summary, and other information.
Please note, that your marine construction project may require separate application review submittal to the State of Florida (FDEP/ SWFWMD) and/or U.S. Army Corps of Engineers and/or Hillsborough County/City for their permitting jurisdiction. Any electrical work associated with the dock may also require a separate permit from Hillsborough County/City.
If I am applying for a single-family residential property (not located in State of Florida Cockroach Bay Aquatic Preserve portion of Little Manatee River), how do I apply for marine construction Minor Work project through the EPC?
If you wish to move forward with an application to perform this work (dock, lift, kayak launch, floating platform, maintenance dredge, etc.), the application and permit would be processed by the Environmental Protection Commission (EPC) of Hillsborough County Wetlands Division, per the 2009 interlocal delegation agreement. The EPC has limited permitting delegation from PTB, the State of Florida Department of Environmental Protection (FDEP), and U.S. Army Corps of Engineers which would otherwise require separate permitting from each regulatory agency. The review through EPC allows for you to apply to them with 1 application, 1 review fee, and typically 1 permit issued to cover all three regulations. Please visit the EPC’s Wetlands Division webpage for delegated Minor Work Application information (epchc.org / https://www.epchc.org/divisions/wetlands).
What is your permitting jurisdiction over?
Pursuant to Section 25(m) of the TPA Enabling Act, Tampa Port Authority, d/b/a Port Tampa Bay (PTB), permitting jurisdiction is for any proposed structures or work in Hillsborough County that is to be located at, on, waterward of, or over or under tidal or sovereign submerged water to the jurisdictional boundary of the mean or ordinary high water (M/OHW) elevation line for the project site. Jurisdictional waters include tidally influenced waters, Lakes Thonotosassa & Keystone, and Hillsborough River, Little Manatee River, Alafia River and other natural creeks or streams. Pursuant to our Enabling Act, "Waters of the district" means all waters lying within the port district which are affected by the ebb and flow of the tide; Lake Thonotosassa; Lake Keystone; and those portions of the Hillsborough River, Alafia River, and Little Manatee River within the port district upstream from Tampa Bay to the limits of sovereign submerged land ownership.
Does installing a floating platform require a permit?
Accounts Receivable
How do I request a copy of a bill or invoice?
You may contact [email protected] and one of our representatives will be able to assist you with any inquiries.
What payment methods are accepted?
Port Tampa Bay accepts Checks, Wires, ACH payments and all major credit cards.
Where do I send payments?
Port Tampa Bay invoices list our Post Office Box and Physical Address for mailing payments.
How do I update my billing address or contact information?
Please send us an email to [email protected] with your request.
What are the due dates for invoices?
Our invoices state the terms and conditions of when the invoice is due for payment.
How do I apply for a license to conduct business at Port Tampa Bay?
For License applications, renewals or insurance questions, please contact [email protected] or [email protected].
Accounts Payable
How do I submit an invoice for payment?
Invoices should be emailed to [email protected], and copy [email protected].
What is the typical turnaround time for invoice processing?
Invoices are processed and paid on a weekly basis, in accordance with the payment terms established in the agreement.
How do I check the status of my invoice?
To inquire about the status of your invoice, please contact our Accounts Payable team at [email protected]. They will be happy to assist you.
How do I update my vendor payment information?
To update your vendor payment details, please email the revised information to [email protected]. Be sure to include all necessary documentation to ensure timely processing.
Who do I contact to resolve payment related issues?
For assistance with payment-related inquiries, please contact our Accounts Payable team at [email protected]. A representative will be happy to help you resolve any issues.
Budgeting & Financial Planning
When is the annual budgeting process for Port Tampa Bay?
Preparations for the upcoming fiscal year’s budget begin in May and conclude in September after the board approves the final budget.
Are the budget hearings open to the public?
Yes, the public is welcome to attend the budget hearings.
How do I submit a Public Records Request?
Your request can be made by telephone or email* to request copies of or review PTB public documents. You may also use the form here.
What is the Planning & Development Department’s primary function?
We guide the long-term growth of Port Tampa Bay through strategic planning—a forward-looking strategy that shapes infrastructure improvements, terminal enhancements, and land use planning to meet future trade demands.
How does the department fund these capital projects?
We manage and coordinate capital resources by securing public funding—working with federal and state partners to bring Port Tampa Bay’s strategic vision to life.
How Do I obtain bid documents?
Port Tampa Bay (PTB) procurements are issued electronically via the DemandStar e-Procurement distribution system. To set up an account, information can be found at https://www.demandstar.com/app/registration, via email to [email protected] or by calling (206) 940-0305. Obtaining procurements through DemandStar ensures that bidders have the capabilities of receiving procurement documents electronically and are automatically notified of any related addenda or clarifications.
How do I register with DemandStar, the e-Procurement distribution system Port Tampa Bay (PTB) uses?
To register with DemandStar, please use the following link demandstar.com/registration.
How do I get my company on the bidder's list?
PTB does not maintain a "bidder/vendor" list. PTB uses DemandStar to notify bidders of bid opportunities. PTB also maintains a "List of Future Proposed Projects" under the PTB Procurement tab.
PTB has a Small Business Enterprise (SBE) Policy. How does that work and how do I find registered SBE Firms?
The SBE policy and current SBE Reports are located under the PTB Procurement tab. Please note that PTB also accepts SBE firms registered with the City of Tampa or Hillsborough County.
Does the Port sell property?
No, however, the Port leases land and properties on long-term leases, sometimes as long as 40 years.
What types of leases are available?
Ground leases, building leases, and terminal concessions are common.
Are there restrictions on use?
Activities must align with port operations and avoid incompatible uses (e.g., hazardous materials near passenger terminals).